This is the web site of The Zone, Fun World LLC and partners (collectively called The Zone). We welcome all our customers on the website and in person at the location. Please read these Terms of Use carefully before using this site or in person store visits. Individuals not adhering to the policies and guidelines will not be admitted into The Zone.

By using this site, you agree to these Terms of Use, as amended from time to time with or without notice to you. The Zone on behalf of itself and its subsidiaries / vendors, reserve the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use & House Policies at any time, and you agree to be bound by such modifications, alterations or updates. This site and the services provided to you, both online and at the facility, are provided on an “AS IS” basis. You agree that The Zone reserves the right to modify or discontinue this site and its services, and to remove the data you provide, either temporarily or permanently, at any time, without notice and without any liability towards you. The Zone will not be held responsible or liable for timeliness of or removal of information, failure to store information, inaccuracy of information, or improper delivery of information.


Our privacy policy can be reviewed here: Privacy Policy.

House Policies

Must be 18 or over to enter the premises. Persons under the age of 18 may only enter the premises with a guardian who is at least 25 years of age.


In order to consume alcoholic beverages, you must establish that you are at least 21 years of age. You must have a valid identification card issued by a state or governmental agency (Drivers License, Passport etc) containing your photograph, date of birth, height, sex and color of eyes. The Zone is unable to accept forms of identification that are expired, cracked, altered, or damaged in any way.


No smoking inside the premises, including vaporizers and electronic cigarettes. No pipe, cigar smoking, snuff or chewing tobacco. There are designated smoking areas outside or on the patio.


Loitering on these premises or in the adjacent parking areas is strictly prohibited.

Outside Food & Drinks

Food and Beverage not prepared and/or served by The Zone are strictly prohibited at the premises.

Dress Code

Appropriate, clean, presentable attire required at the location. The Zone reserves the right to modify the dress code guidelines for any reason, including or due to local or seasonal conditions or special events.

  • Shoes and shirts required at all times. Persons wearing torn or soiled clothing will be admitted at the discretion of management.
  • We do not allow clothing which exposes underwear or excessive portions of the skin, which may be viewed as inappropriate in a family environment.
  • Sunglasses may not be worn in premises.
  • No hats, clothing, jewelry or visible tattoos with offensive language or imagery.
  • No perceived evidence of gang affiliation.
  • First Responders, Military and Veteran Motorcycle Associations, please provide proper identification if in riding apparel. No offensive patches on riding apparel.
  • NO OPEN CARRY of firearms permitted except by sworn law enforcement personnel.

The Zone encourages our guests to make and share memories in a fun, social environment. However, we kindly request that our guests adhere to the following policies regarding the use of cameras on our premises:

  • Permission required for any filming or photography intended for commercial use, including journalism.
  • Filming or photography of other guests or staff members requires their express permission.
  • No filming or photography of games for the purpose of gaining an unfair playing advantage.
  • No use of tripods or other equipment, which might interfere with the ability of other guests to enjoy their experience, without prior written permission.
  • We reserve the right to revoke permission for the use of photographic or video equipment at any time for any reason.

The materials in the Web Sites are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, The Zone disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Zone does not warrant that the functions contained in the Web Sites (the “Service”) will be uninterrupted, error-free, accurate, reliable, of any quality, that defects will be corrected, or that the Web Sites or the server that makes them available are free of viruses or other harmful components, nor is it warranted either implicitly or expressly that any content is safe in any manner for download. The Zone does not make any representations regarding the use or the results of the use of the materials in the Web Sites in terms of their correctness, accuracy, reliability, or otherwise. Visitors (and not The Zone) assume the entire cost of all necessary servicing, repair or correction. You understanding and agree that The Zone does not provide professional advice of any kind and that any advice or any other information obtained via the Web Sites may be used solely at your own risk. Applicable law may not allow the exclusion of implied warranties, and certain statements in the above disclaimer may not apply to you as regards implied warranties; the other Terms of Use remain enforceable notwithstanding. The material that visitors read in the Web Sites is provided solely for entertainment and promotional purposes. The information and opinions expressed in any bulletin boards, chat rooms, or other forums including social media outlets which may be conducted on the Web Sites (collectively “Forums”) are not necessarily those of The Zone or its affiliated or related entities or content providers and The Zone makes no representations or warranties regarding that information or those opinions. Furthermore, neither The Zone, nor its content providers is responsible or liable to any person or entity whatsoever (including, without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided in the Web Sites.

Refund & Return Policy

We do not issue refunds for cancellation, change of plans or gift vouchers, birthday party deposits or VR online advance bookings. The deposits and advance purchase items, can be issued in the form of Zone Bucks on a Zone Card and the Value utilized anywhere in The Zone for Food & Beverage Purchases or Attractions, in case a guest is unable to use these and inform us in advance of the events.

Cancellation Policy

We understand that advance cancellations do happen because of various reasons. We do not issue refunds for cancellation, change of plans or gift vouchers, Birthday Party deposits, Summer Camp bookings or Virtual Reality online advance bookings. The deposits and advance purchase value items can be issued in the form of Zone Bucks on a Zone Card and the Value utilized anywhere in The Zone for Food & Beverage Purchases or Attractions for future purchases. The cancellation & Deposit issue request must be done in advance of the Event & Booking Date. We do not accept last-minute cancellations.

If you have any issues with your booking, you can contact The Zone Management at Info@theZoneUSA.com or call at 703-724-9663. Bookings can only be canceled at the discretion of “The Zone”.

Later Arrival Policy

We ask that you arrive at least 15 minutes early to check-in for your event or booking time.

Unattended Children Policy

Children are not to be left unattended in the facility. The Zone team members are not responsible for the safety and care of children.

Limitation of Liability


In some jurisdictions, The Zone is not permitted to limit liability, and, therefore, such limitations may not apply to you. If allowed by law and notwithstanding the foregoing, The Zone’s maximum liability shall be limited to $100.00.


Any emails, notes, message/billboard postings, ideas, suggestions, concepts or other material submitted will become the property of The Zone throughout the universe, and The Zone shall be entitled to use the material for any type of use forever including in any media whether now known or hereafter devised. When visitors submit material to The Zone or the Web Sites, visitors agree that The Zone has the right to publish the material for any type of use as outlined above including promotional and advertising purposes.

The Zone is not responsible for any material posted on its Forums, including, but not limited to social media sites such as Facebook, Twitter, Instagram etc. Visitors shall not submit or otherwise publish through such Forums any content which:

  1. libels, defames or invades privacy, or is obscene, pornographic, abusive, or threatening;
  2. infringes any intellectual property or other right of any entity or person, including, but not limited to violating anyone’s copyrights or trademarks;
  3. violates any law;
  4. advocates illegal activity;
  5. advertises or otherwise solicits funds or is a solicitation for goods or services;
  6. impersonates or misrepresents your association with any person or entity; or
  7. conceals or misrepresents the origin thereof.

You agree to indemnify and hold harmless The Zone and its representatives, subsidiaries, affiliates, related parties, officers, directors, shareholders, employees, agents, representatives, independent contractors, advertisers, partners, from any claim or demand, including reasonable legal fees, that may be filed by any third party, arising out of your conduct or in connection with the Web Sites, your provision of content, your violation of these Terms of Use, or any other violation by you of the rights of another person or party.

Class Actions

By this Agreement, you and The Zone both waive, to the fullest extent allowed by law, any claims to recover punitive or exemplary damages and any right to pursue any claims on a class or consolidated basis or in a representative capacity.

Reservation of Rights

The Zone reserves all rights, including but not limited to any and all Intellectual Property, patents, trade secrets, and any other proprietary right that it may have in respect to the Web Sites, the content thereof, and goods and services that may be provided. By making services available to you, The Zone is not providing you with any implied or express licenses or rights, and you will have no rights to make any commercial use of the Web Sites or services or any and all Intellectual Property, patents, trade secrets and any other proprietary right that The Zone may have with respect to the Web Sites without The Zone’s prior written consent.

Passwords; Attribution of Electronic Acts

Some activities on this Site require you to register with a user name and password or to post entries to the community support section of this Site). If you register, you must provide The Zone with current, complete and accurate information. You agree to maintain and are responsible for maintaining the confidentiality of your password and user name. You agree that if your user name and password are used on the Site, The Zone may attribute that use to you and you will be legally bound by it and responsible for any and all activities that occur under your account. You agree to notify The Zone immediately of any unauthorized use of your account or any other breach of security at the email address: info@theZoneUSA.com or call 703-724-9663 during business hours.

Site Use

Access to the Site is provided on a temporary basis and you may use the Site when it is available. The Site may not always be available. There may be interruptions or extended downtimes. The Zone reserves the right to change or remove, and restrict or block access to, all or any part of the Site (including any features thereof) at any time without notice.

Your Conduct

The Site may contain communication features (such as blogs, support forums, etc.) designed to enable you to communicate with The Zone and the public at large. You agree to use the Site only to post, send and receive messages and material that are appropriate and related to the purpose of the Site. You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technically harmful. You must not attempt to gain unauthorized access to the Site, or any servers, computers, or any data bases connected with the Site. You must not attach the Site via a denial-of-service attack, or a distributed denial-of-service attack. You agree that when using the Site, you will not engage or attempt to engage in any improper uses. If you breach this section you may commit a criminal offense. The Zone will report any such breach to the relevant law enforcement authorities and The Zone will cooperate with those authorities by disclosing your name and any other relevant information that The Zone holds about you. In the event of such a breach, your right to use the Site will cease immediately. If The Zone suspects violations of any of this Section, The Zone may institute legal action and cooperate with law enforcement authorities in bringing legal proceedings against violators. You agree to cooperate with The Zone in investigating suspected violations.The Zone reserves the right to install, implement, manage and operate one or more software, monitoring or other solutions designed to assist in identifying or tracking activities that The Zone considers to be illegal or violations of these Terms, to the extent such measures are allowed by applicable law.

Caution about Accuracy of Information

This Site intends to represent current The Zone services and products, however, certain information may be outdated. The Site is subject to change without notice and may contain typographical errors, inaccuracies or omissions. The colors you see (for example, product colors) on the Site may depend on the specifications and settings of your computer and may not accurately depict the actual colors. You agree not to rely on any information provided on this Site, which is provided for your convenience only.


You agree that, if you submit or provide suggestions for improving The Zone products and services (‘Feedback’) to The Zone, by the act of submission or suggestion you effectively irrevocably assign to The Zone all rights, title and interest throughout the world in the Feedback without the right to any compensation or royalties from The Zone and, to the extent allowed by applicable law, you waive any moral rights you may have in the Feedback. Further, you effectively irrevocably waive and agree never to assert any claims against The Zone or any of The Zone successors in interest with respect to Feedback you submit or provide to The Zone. You also agree that this assignment and waiver will be effective without the need for any further action or execution of any further document by you.

Content; Proprietary Rights; License; Software

“Content” means all information, graphics, text, images, software, sound files, video, communications and other materials (including all metadata associated with any content) that The Zone and its licensors provide to you in connection with the Site. The Zone and its licensors own all The Zone Content, including the selection and arrangement of The Zone Content and the “look and feel” of the Site. The Zone and its licensors own all legal rights, title and interest in and to the Site, The Zone Content, and any software (including updates and upgrades thereto) provided to you as part of or in connection with your use of the Site (“Software”), including any and all intellectual property and other proprietary rights that exist therein. The Zone grants you a personal, non-exclusive, nontransferable, limited license to use the Software as provided to you by The Zone as part of the Service and in accordance with the Terms.

Disclaimer of Certain Damages

To the maximum extent permitted by law, in no event will The Zone or any supplier be liable for (a) any consequential, special, incidental, indirect or punitive damages; or (b) damages for loss of profits or confidential or other information, for business interruption, for personal injury, property damage, for loss of privacy, for failure to meet any duty of good faith or reasonable care or for negligence, in (a) and (b) arising out of, based on, resulting from or in any way related to these Terms, the Site, your use of the Site, Linked Sites, The Zone Content, Third Party Materials or Services, even if The Zone or any supplier has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or of damages for personal injury, so the above limitations or exclusions of damages may not apply to you.

Changes to these Terms

The Zone reserves the right to change these Terms at any time. The updated version will be effective upon the date of posting unless indicated otherwise in the updated Terms. You can review the most current version of the Terms at any time at www.theZoneUSA.com. Your acceptance of the Terms by clicking a box (if one is made available to you), or your continued use of the Site after the updated version of the Terms becomes effective constitutes your binding acceptance of the updated version of the Terms. If you do not agree to any updated version, you must immediately terminate your registration and/or discontinue your use of the Site.


You may terminate your account registration or stop using the Site at any time. The Zone reserves the right to terminate these Terms and your access to the Site or any portion thereof, including any Services at any time, without notice.

Applicable Law

You agree that these Terms of Use and any dispute arising out of your use of the Web Sites or products or services provided will be governed by and construed in accordance with the laws of the State of Virginia, as it is applied to agreements entered into and to be performed entirely within Virginia. Any action visitors, any third party or The Zone bring to enforce, in connection with these Terms of Use or any matters related to the Web Sites shall be brought only in either the state or federal courts located in Loudoun County, Virginia, and visitors expressly consent to the jurisdiction of said courts. By using the Web Sites, you accept that jurisdiction is granted to the courts of Virginia located in Loudoun County, and that any disputes will be heard by said courts.

Unless otherwise specified, the materials in the Web Sites are presented solely for the purpose of entertainment and promoting programs, services and other products available in the United States, its territories, possessions, and protectorates. The Web Sites are controlled and operated by The Zone from its offices within the State of Virginia, United States of America. The Zone makes no representation that materials in the Web Sites are appropriate or available for use in other locations. Those who choose to access the Web Sites from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein and shall not be modified except in writing, signed by The Zone.